- Terms of Service
Terms & Conditions
Welcome to RCM First. By accessing our website or using our medical billing and revenue cycle management services, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing this website or engaging RCM First for medical billing, coding, or revenue cycle management services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Description of Services
RCM First provides medical billing, coding, credentialing, denial management, and related revenue cycle management services to healthcare practices, clinics, and providers. Specific service terms, pricing, and deliverables will be outlined in a separate service agreement between RCM First and the client.
3. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely documentation necessary for billing and coding services. RCM First is not liable for delays, denials, or errors resulting from incomplete or inaccurate information provided by the client.
4. HIPAA Compliance
RCM First maintains HIPAA-compliant processes for handling Protected Health Information (PHI). A Business Associate Agreement (BAA) will be executed with each client prior to the exchange of any PHI, outlining specific obligations under HIPAA.
5. Fees and Payment
Service fees are outlined in the individual service agreement signed between RCM First and the client. Late payments may be subject to additional fees as specified in that agreement.
6. Intellectual Property
All content on this website, including text, graphics, logos, and design — is the property of RCM First and may not be reproduced, distributed, or used without prior written consent.
7. Limitation of Liability
RCM First provides services on an “as-is” basis. While we strive for accuracy and compliance, we are not liable for indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost revenue, claim denials, or payer disputes beyond our reasonable control.
8. Termination
Either party may terminate the service agreement in accordance with the terms outlined in the signed client contract. Website access may be terminated or restricted at RCM First’s discretion for violation of these Terms.
9. Third-Party Links
Our website may contain links to third-party websites. RCM First is not responsible for the content, privacy practices, or accuracy of information on external sites.
10. Changes to These Terms
RCM First reserves the right to update these Terms of Service at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
11. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
📞 (817) 898-7860
📧 info@rcmfirst.com