- FAQs
Answers to common medical billing questions about working with RCM First
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- About Us
About Our Services
A full-service medical billing company typically covers insurance eligibility verification, coding, claim submission, denial management, payment posting, patient billing, and reporting. RCM First handles the entire cycle so your team isn’t managing billing software or chasing payers directly.
We work with a wide range of specialties, including internal medicine, family medicine, mental and behavioral health, pediatrics, cardiology, orthopedics, dermatology, and more. Each specialty has its own coding and denial patterns, and our coders are trained accordingly.
Medical billing is one part of the larger revenue cycle, specifically the process of submitting and following up on claims. Revenue cycle management (RCM) covers the entire financial journey of a patient, from scheduling and eligibility verification through final payment collection. RCM First manages the full cycle, not just claims submission, so nothing falls through the cracks between steps.
Yes. We manage payer enrollment and credentialing so you can start billing new providers and payers without administrative delays.
- Pricing
Pricing & Getting Started
Most medical billing companies charge a percentage of monthly collections, typically ranging from 4-9%, depending on claim volume, specialty, and service scope. RCM First offers transparent, practice-specific pricing with no hidden setup fees.
Most practices can transition to a new billing partner within 2-4 weeks, including data migration, payer credentialing verification, and staff onboarding — with minimal disruption to ongoing claims.
We offer flexible agreement terms based on practice size and needs. Reach out for specifics tied to your situation, we’re happy to walk through options during your free audit call.
No. We work with solo practitioners, small practices, and larger multi-provider clinics alike. Our services scale with your claim volume.
- Security
Security and Compliance
Yes. RCM First follows HIPAA-compliant processes for handling all patient health information (PHI), including secure data transmission, restricted access controls, and staff training on privacy regulations. We provide a Business Associate Agreement (BAA) with every client.
We use encrypted data transmission, restricted staff access based on role, and regular compliance audits to ensure PHI is handled securely at every step of the billing process.
Only authorized team members directly working on your account have access to relevant patient data, strictly on a need-to-know basis in line with HIPAA minimum necessary standards.
- Results
Performance & Results
For most small and mid-sized practices, outsourcing pays for itself through fewer denied claims, faster reimbursements, and freeing up staff time otherwise spent on billing administration. Practices typically see collections improve within the first 60-90 days.
Most practices notice measurable improvement in claim turnaround and denial rates within the first 1-2 billing cycles (30-60 days), with fuller impact typically visible by 90 days.
We identify the root cause of each denial, correct the issue, and resubmit or appeal as appropriate, rather than writing off denied claims as lost revenue.
Yes. You’ll receive regular, transparent reporting on collections, denial trends, and revenue performance, so you always know exactly where things stand.
- Work
Working Together
We work directly within the EHR and practice management systems you already use, minimizing disruption to your existing workflow.
Each account is assigned a dedicated point of contact on our team, so you always know exactly who to reach out to with questions.
We review a sample of your recent claims to identify denial patterns, coding gaps, and revenue leakage, then provide a clear, no-obligation report on what we found and how we could help.